CYANDOOR
Boutique Vacation Rental Company -
Direct Booking Platform For Property Owners
Empowering independence from third-party platforms through a custom rental ecosystem
CLIENT
Boutique Vacation Rental Company
PRODUCT TYPE
Rental Booking Web App
INDUSTRY
Real Estate & Hospitality
SERVICES
The Overview
A boutique vacation rental business managing a growing portfolio of premium properties wanted to reduce its reliance on third-party booking platforms. The company was generating six-figure annual revenue across multiple listings but paid substantial commissions to external platforms while having limited control over the guest experience.
The goal was to create a direct booking platform that retained existing marketplace integrations while giving the business full ownership of its data, customer relationships, and pricing strategy. The solution needed to balance seamless automation with a personalized, brand-aligned guest experience.
Tech Stack
frontend
backend
infrastructure
API`s
AI Models
The Challenge
For years, the company relied heavily on global platforms to handle listings, bookings, and communication. While this approach drove visibility, it came at a steep price - platform commissions, limited access to guest data, and rigid system constraints that restricted marketing and upselling potential.
The business wanted to transition from being a dependent host to becoming a direct service brand. That required a platform capable of syncing with major marketplaces like Airbnb and VRBO while offering a frictionless, independent booking flow for repeat customers.
At the same time, the system needed to automate pricing and availability management across multiple channels without creating operational overhead.
The Biz of Dev Approach
We began with a product discovery sprint focused on identifying the key intersections between flexibility, automation, and brand control. The guiding principle was simple: maintain the convenience of global marketplaces while reclaiming ownership of the customer journey.
Our first priority was to design a seamless data flow between third-party booking APIs and the company’s internal system. We mapped every dependency, from availability updates to dynamic pricing synchronization, ensuring that all operations could be managed centrally.
In parallel, we designed the user experience for the direct booking channel - optimizing it for ease, trust, and conversion. The interface was crafted to feel familiar yet elevated, with fast-loading property pages, transparent pricing, and secure payment options.
The Solution
The final product was a custom web application that unified all property operations into one digital ecosystem. The platform integrated with Airbnb and VRBO to display real-time availability while introducing a direct checkout option for guests who preferred to book privately.
Dynamic pricing was powered by a connection to a third-party rate optimization engine, ensuring revenue was maximized during high-demand periods. Notifications were automated through integrated hospitality tools, improving communication with guests before, during, and after their stay.
A lightweight CMS enabled the internal team to manage property details, update media, and adjust rates independently. Stripe integration provided secure payment processing, allowing guests to complete transactions confidently without leaving the site.
The Results
The launch of the direct booking platform delivered measurable impact across both revenue and operations.
Direct bookings increased by forty percent within the first six months, significantly reducing dependence on third-party channels and cutting booking fees by twenty-five percent.
Automated pricing and centralized management improved operational efficiency, allowing the team to respond faster to demand fluctuations. Guests benefited from smoother communication and personalized experiences, reflected in higher satisfaction ratings and repeat bookings.
For the business, the project marked a shift in identity - from platform participant to platform owner.
The Takeaway
This project illustrates the essence of discovery-led product thinking - solving for control, not just convenience.
By developing a direct booking ecosystem that harmonized automation, integrations, and brand experience, the company gained independence from marketplace constraints without sacrificing reach or revenue.
The platform gave them full visibility into their operations, transparent customer data ownership, and the ability to adapt pricing and offerings instantly. It didn’t just streamline their process - it elevated their entire business model.
At Biz of Dev, we believe the best platforms are those that give their owners leverage. This engagement turned reliance into resilience - a direct booking experience that worked smarter, scaled faster, and redefined what independence in the hospitality space can look like.
